It is not possible to change the date or time of an existing service request directly. To reschedule, you will need to cancel the current service request and create a new one for the date or time you prefer.
How to Reschedule
Check the cancellation policy — open the service request and review what refund (if any) applies before you cancel.
Cancel the existing service request — go to Service requests, tap the service request, and tap Cancel.
Rebook for the new date or time — go back to the service page and create a new service request for the slot you want.
⚠️ Cancelling may result in a partial refund or no refund depending on the cancellation policy. Review the policy before proceeding.
Before You Cancel
Make sure the new time slot is still available — popular services may sell out.
Check the cancellation policy carefully — a full refund is not always guaranteed.
If you have questions about a refund after cancelling, tap the Help icon in any service request screen.