Each service in GuestGenie can have its own booking time requirements. Depending on the provider, there may be a minimum advance notice (how far ahead you must book) and a maximum booking window (how far into the future you can book).
Booking Time Restrictions at a Glance
Restriction | What it means | Where to see it |
Minimum advance notice | You must book at least X hours/days before the service date | Badge on the service card |
Maximum booking window | You can only book up to X days in advance | Shown on the service detail page |
Unavailable time slot | The slot is too close to the service time or already booked | Grayed out on the calendar |
Minimum Advance Notice
Some services require a minimum number of hours or days of advance notice before the service request date. If a service has this requirement, you will see a badge like "Minimum 24h notice" on the service card.
⏱ If a time slot appears grayed out, the most common reason is that it falls within the minimum advance notice window. Try selecting a date further ahead.
Maximum Booking Window
Some services also have a maximum booking window, meaning you can only book up to a certain number of days in advance. If you try to select a date beyond this window, it will appear unavailable on the calendar.
Where to See This Information
The minimum advance notice badge is visible on each service card before you tap into the details. You can also find the full booking rules on the service detail page.
If you have questions about booking availability for a specific service, tap the Help icon in any service request screen or contact the host directly.