Skip to main content

What are Non-Working days?

Updated over a year ago

Non-working days are dates when the business or a specific resource is not available for guest bookings. They are essential to prevent bookings from being made on days when the service provider or asset cannot fulfill requests. This feature ensures smooth operations, better scheduling, and avoids miscommunication with guests.

Examples of Non-Working Days:

  • Public Holidays (e.g., Christmas, New Year’s Day)

  • Weekends when services aren’t offered

  • Seasonal Closures (e.g., during off-peak times)

  • Maintenance Days for repairs or restocking

  • Personal Days for specific staff members or individual resources

By setting non-working days, providers guarantee that no bookings are mistakenly accepted during these periods.

How Non-Working Days Impact Availability

Once non-working days are set:

  1. Blocked Time Slots: Guests will not see the blocked days as available for booking in the calendar view.

  2. Prevent Overlapping Bookings: Any existing reservations that conflict with the new non-working days will prompt a notification to prevent scheduling errors.

Use Cases for Non-Working Days in GuestGenie

  • Seasonal Rentals: A bike rental shop can block availability during the winter months.

  • Public Holidays: Spa services can be set as unavailable on Christmas and New Year’s.

  • Maintenance: Hotel managers can block rooms for deep cleaning and repairs on scheduled maintenance days.

  • Staff Rest Days: Specific service providers (like yoga instructors) can have recurring non-working days for personal time off.

If you want to know how to set-up them in the platform, please continue learning in the How to set-up Non-working days article.

Did this answer your question?