In GuestGenie, an asset is a specific person or physical item assigned to a service. Assets are the individual resources that fulfill the services offered to guests, and they are managed at both the provider and branch levels to ensure availability and prevent overbooking.
How Assets Work in GuestGenie
Each asset has assigned time slots to accurately reflect availability, ensuring that services can only be booked when the required assets are ready. Assets are tracked in real-time to avoid conflicts and ensure smooth service delivery.
Examples of assets
Examples of assets
Human Assets – These are specific individuals assigned to provide or assist with services at the provider or branch level.
Examples:
Emily, a certified tennis coach available at two resorts.
Sarah, a hair stylist working at a local spa.
Physical Assets –These are individual items or pieces of equipment needed for specific services.
Examples:
Bike #23 from the resort’s rental inventory.
Car seat #4 for airport transfers at a property.
Spa massage table assigned to the wellness center at a specific location.
What is the difference between assets and asset types?
An asset is a specific person or item belonging to one of the defined asset types. Assets are the individual resources used to fulfill services and are managed through the Provider or Branch Manager in GuestGenie. Each asset is tracked by availability to prevent overbooking or scheduling conflicts.
Asset types are the categories or classifications used to organize assets based on their nature or function. In GuestGenie, asset types help structure how resources are managed and assigned to services.