In GuestGenie, a service refers to any offering or experience provided to guests during their stay. Services are designed to enhance the guest experience by providing convenience, entertainment, or relaxation. They could be linked to specific assets (both human and physical) to ensure smooth delivery and availability at the desired time.
Service Types
Here’s a breakdown of the service types along with ideal use cases for each:
Slots
Slots
A slot is a specific time period that can be booked by a guest. It is useful when you want to offer services in fixed intervals, such as 30-minute or 1-hour appointments.
Ideal for:
Spa Treatments (e.g., 60-minute massage)
Tennis Lessons (e.g., 1-hour sessions)
Babysitting Services (e.g., per-hour childcare)
How it Works:
Guests can select from available time slots.
Prevents double-booking by ensuring each slot is tied to available assets.
Range
Range
A range allows guests to book a service for multiple days or extended periods. This type is ideal for long-term activities or reservations where guests need continuous access.
Ideal for:
Equipment Rentals (e.g., bikes for a week)
Room Reservations (e.g., extended stays)
Tour Packages (e.g., multi-day excursions)
How it Works:
Guests select a start and end date for the service.
Ensures the resource is blocked for the full range of dates.
Event
Event
An event is a one-time service scheduled for a specific date and time. Multiple guests can book and attend the event simultaneously.
Ideal for:
Yoga Classes or Workshops (e.g., group yoga session)
Social Events (e.g., wine tasting or community dinner)
Guided Tours (e.g., boat tours at a set time)
How it Works:
Available only at the specified time and date.
Multiple guests can register until capacity is reached.
How to Choose the Right Service Type?
Slots: Use when offering short, time-bound services with strict schedules.
Range: Ideal for longer bookings or rentals spanning multiple days.
Event: Perfect for group activities or services occurring at a single time, with room for multiple participants.
How to Manage Services in GuestGenie
If you want to learn how to manage a service, read the article How to manage services.